Shipping Details

We Offer Free Shipping During Our 50% Off Sale! 

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SHIPPING TIMES

*Please note processing time could take up to 3 business days. Orders ship within 1-3 business days upon purchase. 

COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.

HANDLING

All orders will typically be dispatched within 1-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Unmaskin is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Unmaskin will assist as much as possible to trace a missing parcel. Unmaskin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Unmaskin is in no way responsible for any customs or import charges, charged to the customer by the shipping service.

 

 

TRACKING YOUR ORDER

We will send you a tracking number to your email once the package has been shipped.

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SHIPPING ENQUIRIES

Please direct any shipping related inquiries to support@unmaskin.com

 

90 DAY MONEY-BACK GUARANTEE

Unmaskin is proud to offer a 90 day money back guarantee if you are dissatisfied with our mask, for more details on our guarantee please click here.

 

REFUNDS & RETURNS

If your item arrives damaged or is malfunctioning you can return it and we will cover the shipping. You will need to return it in the condition that you received it in. This refund is valid within 1 year of purchasing. Email us at support@unmaskin.com for more details.

If you are unsatisfied with your item you can return it for a full refund under the 90 day guarantee, you would have to trial the item for 70 days before exercising this option.

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